Last Updated: 13-AUG-2024
Thank you for choosing Hostrage. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and manage your information when you use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, such as your name, email address, phone number, billing information, and payment details when you:
- Register for an account
- Purchase a hosting plan or domain name
- Contact our customer support
- Subscribe to our newsletters
1.2 Non-Personal Information
We may also collect non-personal information automatically when you interact with our website, including:
- IP address
- Browser type and version
- Operating system
- Pages visited on our site
- Date and time of visit
- Referring website
2. How We Use Your Information
2.1 Providing Services
We use your personal information to:
- Set up and manage your hosting and domain registration accounts
- Process payments and renewals
- Provide customer support
- Communicate with you about your account and our services
2.2 Improving Our Services
We may use non-personal information to:
- Analyze website traffic and usage patterns
- Enhance the performance and functionality of our website
- Develop new features and services
2.3 Marketing and Communication
With your consent, we may use your contact information to send you:
- Promotional offers and updates
- Newsletters and industry news
- Surveys and feedback requests
You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Processing payments
- Managing our email campaigns
- Providing technical support
These providers are contractually obligated to protect your information and only use it for the services they provide to us.
3.2 Legal Requirements
We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government investigations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you when you return to our site. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate or incomplete data
- Delete your personal information, subject to certain exceptions
- Withdraw consent for processing your data (where applicable)
To exercise these rights, please contact us at [email protected].
7. International Data Transfers
If you are accessing our services from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] or other countries where our service providers are located. We ensure that your data is protected by appropriate safeguards during such transfers.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hostrage
[email protected]